Chalet-Hôtel Neige et Roc, The Originals Relais | Hotel in Samoëns

| 9.0 (324 Reviews) | Pet Friendly 13 Bathrooms 40 Guests

Samoens Hotel | Chalet-Hôtel Neige et Roc, The Originals Relais

Hotel in Samoens, Samoëns

Located on the edge of the village, Chalet-Hôtel Neige et Roc, The Originals Relais offers the opportunity to sample French village life, with the center and its shops only a short walk away. Owners Françoise & Olivier Deffaugt take pride in welcoming guests to their charming family-run complex. The hotel has all the feel of a traditional Alpine chalet with its exposed timber and extensive use of bright pinewood. Combining authentic style with excellent modern comfort, Chalet-Hôtel Neige et Roc offers all the ingredients for an enjoyable and relaxing stay: refined traditional Savoyard cuisine, comfortable rooms each with a balcony offering views of the valley and mountains, leisure area with indoor swimming pool, sauna, steam room, hot tub, fitness room, beauty treatments and massages, a games room (table football, table tennis, pinball), billiard room, cozy bar and a large landscaped garden with heated swimming-pool, tennis courts and a children’s play area.

Chalet-Hôtel Neige et Roc, The Originals Relais is located in Samoëns.

This 47 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Balcony/Terrace, Business Services, Restaurant, and several others. This is a 4 star rated property and has over 324 reviews with the average score of 9 . Coming to Samoëns and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 47 Bedrooms Hotel if you want to learn more about this place in Samoëns. These details are authentic, as they are provided by our partner, booking.com.

This Chalet-Hôtel Neige et Roc, The Originals Relais in Samoëns is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Chalet-Hôtel Neige et Roc, The Originals Relais”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Parking

Pet Friendly

Pool

Designated Smoking Area

View

Wheelchair Accessible

Private Pool

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

EV Charge Station

Business Services

Sports/Activities

Skiing

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Heating

Hot Tub

Internet

Laundry

Facility Overview

Breakfast

Restaurant

Kids' meals

Fruit

Special diet meals (on request)

Coffee house on site

Breakfast in the room

Snack bar

Wine/Champagne

Parking

Electric vehicle charging station

Accessible parking

Parking

Free parking

Private Parking

Parking on site

Activities

Spa and wellness center

Spa facilities

Hand massage

Walking tours

Hot tub/Jacuzzi

Steam room

Fishing

Turkish/Steam Bath

Game room

Fitness

Playground

Massage

Head massage

Indoor pool

Sauna

Locker rooms

Horseback riding

Canoeing

Themed dinners

Spa lounge/Relaxation area

Tennis court

Skiing

Hiking

Indoor pool (seasonal)

Foot massage

Ping-pong

Pool table

Tennis equipment

Fitness center

Neck massage

Full-body massage

Back massage

Cycling

Entertainment

Outdoor play equipment for kids

Indoor play area

Board games/Puzzles

General

Elevator

Facilities for disabled guests

Safe

Smoke-free property

Family rooms

Non-smoking rooms

Heating

Designated smoking area

Soundproof rooms

Pet friendly

Wifi in all areas

Guest Services

Laundry

Dry cleaning

Shuttle service

Daily housekeeping

Room service

Meeting/Banquet facilities

Ironing service

Packed lunches

Fax/Photocopying

Baggage storage

Private check-in/out

Shuttle service (free)

Strollers

Express check-in/out

Shared lounge/TV area

Invoice provided

Internet

Wifi

Free Wifi

Internet

Outdoors

Outdoor pool (seasonal)

Terrace

Garden

Outdoor pool

Sun deck

Outdoor furniture

Security/Safety

24-hour security

Smoke alarms

CCTV in common areas

CCTV outside property

Fire extinguishers

Security alarm

Key access

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Physical distancing in dining areas

Food can be delivered to guest accommodation

All plates, cutlery, glasses, and other tableware sanitized

Face masks for guests available

First aid kits available

Thermometers for guests provided by property

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Staff follow all safety protocols as directed by local authorities

Hand sanitizer in guest accommodation and common areas

Screens or physical barriers between staff and guests in appropriate areas

Physical distancing rules followed

Cashless payment available

Contactless check-in/out

Skiing

Ski storage

Ski pass vendor

Ski school

Spa

Pool cover

Swimming pool

Waterslide

Beach chairs/Loungers

Heated pool

Beach umbrellas

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Special conditions

Pet Policy

Pets are allowed and charges may apply.

Please note that pets are not allowed in the restaurant, in order to access the restaurant, breakfast area and bar (indoor or outdoor) as well as the spa, gym, swimming pool area and conference rooms (indoor or outdoor) you will need to provide a completed vaccination form of at least 7-14 days or a negative pcr test of 72 hours, pets are allowed at the property, charges may apply 20€ per night per pet.

Reviews

Value for money:

8.43

Location:

9.17

Staff:

9.53

Facilities:

9.17

Comfort:

9.35

Cleanliness:

9.44

Jill

Jul 20, 2026 07:00:00 AM

Review Score: 8

United Kingdom

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: Breakfast and dinner were excellent. Dietary needs taken care of willingly Great efforts were made to accommodate our massage request and excellent massage Very comfortable bedroom, clean, modern bathroom with good shower Room had balcony with two aspects so we could sit out of the wind and sun

Negative: no air conditioning however the windows and door onto balcony provided enough air during very hot weather no fridge but ice bucket provided when requested bathroom window very stiff to open and close no table on balcony but not important

Summary: We were very comfortable and hope to return

See All Reviews

Room Arrangement

Room Info	Facilities
Double Room Room Type: Double Room Size: 18 m² 1 Full bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Private bathroom, Bathrobe, Slippers, Toilet, Free toiletries, Bath or shower, Towels, Toilet paper, Body soap, Bath, Shower, Shampoo, Hairdryer General Safety deposit box, Trash cans, Heating, Hardwood or parquet floors, Key access Media & Technology Satellite channels, TV, Telephone, Flat-screen TV Services Wake-up service, Wake-up service/Alarm clock Outdoors Terrace, Outdoor furniture, Outdoor dining area, Balcony Living Area Desk Bedroom Cribs, Wardrobe or closet, Walk-in closet, Linens View Pool view, View, Mountain view Kitchen Electric kettle Accessibility Upper floors accessible by elevator, Accessible by elevator Pool and Spa Pool towels Room amenities Non-feather pillow, Socket near the bed Layout Window
Triple Room Room Type: Triple Room Size: 22 m² 1 Twin bed(s) Bed 1 Full bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Private bathroom, Bathrobe, Slippers, Toilet, Free toiletries, Bath or shower, Towels, Toilet paper, Body soap, Bath, Shower, Shampoo, Hairdryer General Heating, Key access, Safety deposit box, Trash cans Media & Technology Satellite channels, TV, Telephone, Flat-screen TV Services Wake-up service, Wake-up service/Alarm clock Outdoors Terrace, Outdoor furniture, Outdoor dining area, Balcony Kitchen Electric kettle, Refrigerator Living Area Desk Bedroom Cribs, Wardrobe or closet, Walk-in closet, Linens View View, Mountain view Accessibility Upper floors accessible by elevator, Accessible by elevator Pool and Spa Pool towels Room amenities Non-feather pillow, Socket near the bed Layout Window
Annex Double Room Room Type: Double Room Size: 25 m² 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Private bathroom, Bathrobe, Slippers, Toilet, Free toiletries, Bath or shower, Towels, Toilet paper, Body soap, Bath, Shower, Shampoo, Hairdryer General Safety deposit box, Trash cans, Heating, Hardwood or parquet floors, Key access Media & Technology Satellite channels, TV, Telephone, Flat-screen TV Services Wake-up service, Wake-up service/Alarm clock Outdoors Terrace, Outdoor furniture, Outdoor dining area, Balcony Kitchen Dining table, Refrigerator Living Area Sofa, Seating area, Dining area, Desk Bedroom Cribs, Wardrobe or closet, Walk-in closet, Linens View Pool view, View Accessibility Upper floors accessible by elevator, Accessible by elevator Pool and Spa Pool towels Room amenities Non-feather pillow, Socket near the bed Layout Window
Annex Twin Room Room Type: Twin Room Size: 22 m² 2 Twin bed(s) Bed	Bathroom Private bathroom, Bathrobe, Slippers, Toilet, Free toiletries, Bath or shower, Towels, Toilet paper, Body soap, Bath, Shower, Shampoo, Hairdryer General Safety deposit box, Trash cans, Heating, Hardwood or parquet floors, Key access Media & Technology Satellite channels, TV, Telephone, Flat-screen TV Services Wake-up service, Wake-up service/Alarm clock Outdoors Terrace, Outdoor furniture, Outdoor dining area, Balcony Living Area Desk Bedroom Cribs, Wardrobe or closet, Walk-in closet, Linens View View Accessibility Upper floors accessible by elevator, Accessible by elevator Pool and Spa Pool towels Room amenities Non-feather pillow, Socket near the bed Layout Window
Suite (2 Adults) Room Type: Suite Room Size: 45 m² 1 Sofa bed Bed 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Private bathroom, Bathrobe, Slippers, Walk-in shower, Toilet, Free toiletries, Bath or shower, Towels, Toilet paper, Body soap, Bath, Shower, Shampoo, Hairdryer General Iron, Carpeted, Safety deposit box, Trash cans, Heating, Ironing facilities, Key access Media & Technology Satellite channels, TV, Telephone, Flat-screen TV Services Wake-up service, Wake-up service/Alarm clock Outdoors Terrace, Outdoor furniture, Outdoor dining area, Balcony Kitchen Electric kettle, Refrigerator Living Area Sofa, Seating area, Desk Bedroom Wardrobe or closet, Walk-in closet, Cribs, Extra long beds (> 80 inches), Linens View View, Mountain view Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Non-feather pillow, Sofa bed, Socket near the bed Pool and Spa Pool towels Layout Window
Superior Double Room Room Type: Double Room Size: 23 m² 1 Queen bed(s) Bed 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Private bathroom, Bathrobe, Slippers, Toilet, Free toiletries, Bath or shower, Towels, Toilet paper, Body soap, Shower, Shampoo, Hairdryer General Heating, Key access, Safety deposit box, Trash cans Media & Technology Satellite channels, TV, Telephone, Flat-screen TV Services Wake-up service, Wake-up service/Alarm clock Outdoors Terrace, Outdoor furniture, Outdoor dining area, Balcony Kitchen Electric kettle, Refrigerator Living Area Desk Bedroom Cribs, Wardrobe or closet, Walk-in closet, Linens View View Accessibility Upper floors accessible by elevator, Accessible by elevator Pool and Spa Pool towels Room amenities Non-feather pillow, Socket near the bed Layout Window
Family Junior Suite Room Type: Family Room Size: 31 m² 2 Twin bed(s) Bed 1 Full bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Private bathroom, Bathrobe, Slippers, Toilet, Free toiletries, Bath or shower, Towels, Toilet paper, Body soap, Bath, Shower, Shampoo, Hairdryer General Safety deposit box, Trash cans, Heating, Hardwood or parquet floors, Key access Media & Technology Satellite channels, TV, Telephone, Flat-screen TV Services Wake-up service, Wake-up service/Alarm clock Outdoors Terrace, Outdoor furniture, Outdoor dining area, Balcony Kitchen Electric kettle, Refrigerator Living Area Desk Bedroom Cribs, Wardrobe or closet, Walk-in closet, Linens View View, Mountain view Accessibility Upper floors accessible by elevator, Accessible by elevator Pool and Spa Pool towels Room amenities Non-feather pillow, Socket near the bed Layout Window
Studio with Connecting Rooms (4 Adults) Room Type: Studio Room Size: 25 m² 2 Twin bed(s) Bed 1 Full bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Private bathroom, Bathrobe, Slippers, Toilet, Free toiletries, Bath or shower, Towels, Toilet paper, Body soap, Bath, Shower, Shampoo, Hairdryer General Safety deposit box, Trash cans, Heating, Hardwood or parquet floors, Interconnected room(s) available, Key access Media & Technology Satellite channels, TV, Telephone, Flat-screen TV Services Wake-up service, Wake-up service/Alarm clock Kitchen Kitchenette, Stovetop, Microwave, Wine glasses, Coffee machine, Toaster, Dining table, Dishwasher, Electric kettle, Kitchenware, Refrigerator Outdoors Terrace, Outdoor furniture, Outdoor dining area, Balcony Living Area Sofa, Seating area, Dining area, Desk Bedroom Cribs, Wardrobe or closet, Walk-in closet, Linens View Pool view, View, Mountain view Accessibility Upper floors accessible by elevator, Accessible by elevator Pool and Spa Pool towels Room amenities Non-feather pillow, Socket near the bed Layout Window
Superior Double Room - South Facing Room Type: Double Room Size: 22 m² 1 Queen bed(s) Bed 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Private bathroom, Bathrobe, Slippers, Walk-in shower, Toilet, Free toiletries, Bath or shower, Towels, Toilet paper, Body soap, Shower, Shampoo, Hairdryer General Safety deposit box, Trash cans, Heating, Hardwood or parquet floors, Key access Media & Technology Satellite channels, TV, Telephone, Flat-screen TV Services Wake-up service, Wake-up service/Alarm clock Outdoors Terrace, Outdoor furniture, Outdoor dining area, Balcony Kitchen Electric kettle, Refrigerator Living Area Desk Bedroom Cribs, Wardrobe or closet, Walk-in closet, Linens View View, Mountain view Accessibility Upper floors accessible by elevator, Accessible by elevator Pool and Spa Pool towels Room amenities Non-feather pillow, Socket near the bed Layout Window
Le Mazot du Paradis Room Type: Chalet 1 Twin bed(s) Bed 1 Queen bed(s) Bed 1 Sofa bed Bed
La Ferme des Fontany Chalet Room Type: Chalet 1 King bed(s) Bed 1 King bed(s) Bed 1 Twin bed(s) Bed 1 King bed(s) Bed

FAQ's

Is this property pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Samoens hotel starts counting from 3:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this Samoens hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Samoens hotel starts from $171 per night with includes Transportation/Shuttle, Guest Services, Entertainment, Spa, Accessibility, EV Charge Station, Bar, Breakfast, Laundry, Balcony/Terrace, Business Services, Restaurant, Heating, Hot Tub, Parking, Pet Friendly, Pool, Wheelchair Accessible, Private Pool, Ocean View, Security/Safety, Sports/Activities, Wellness Facilities, View, Oceanfront, Skiing, Child Friendly, Internet, Designated Smoking Area, TV with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Samoens hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Samoens hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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