Sofitel Marrakech Palais Impérial & Spa | Hotel in Marrakesh

| 8.5 (1767 Reviews) |   Pet Friendly  9 Bathrooms  26 Guests
Hivernage Hotel | Sofitel Marrakech Palais Impérial & Spa

Hotel in Hivernage, Marrakesh

Sofitel Marrakech Palais Impérial & Spa offers luxurious accommodations 2625 feet from Jamaâ El Fna Square. It features a spa, 5 swimming pools and 3 restaurants and bars. The luxury guest rooms and suites at the Sofitel Marrakech offer a private balcony overlooking the mountains or gardens. All are contemporary in style with modern furnishings and some have a separate lounge. Gourmet, olive oil-inspired and healthy spa dishes are served in the hotel’s several restaurants. L’Orangerie features a terrace overlooking the Atlas Mountains and bar Palais Darkum serves international teas. Additional facilities include a fitness center and for a supplement, a spa with an indoor pool, hammam and hot tub. The hotel also has Wi-Fi throughout and a 24-hour reception with a currency exchange service. The hotel’s valet service can park guests’ cars in the secure outdoor or indoor car park. Marrakech Menara Airport is a 10-minute drive away and Bahia Palace is 0.6 mi from the hotel.

Sofitel Marrakech Palais Impérial & Spa is located in Marrakesh.

This 328 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Child Friendly, Pool, Internet, and several others. This is a 5 star rated property and has over 1767 reviews with the average score of 8.5 . Coming to Marrakesh and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 328 Bedrooms Hotel if you want to learn more about this place in Marrakesh. These details are authentic, as they are provided by our partner, booking.com.

This Sofitel Marrakech Palais Impérial & Spa in Marrakesh is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Sofitel Marrakech Palais Impérial & Spa”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Private Pool
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Heating
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Special diet meals (on request)
  • Bar
  • Fruit
  • Coffee house on site
  • Breakfast in the room
  • Snack bar
  • Wine/Champagne
  • Restaurant
  • Kid-friendly buffet
  • Kids' meals
Parking
  • Parking garage
  • Parking
  • Private Parking
  • Free parking
  • Electric vehicle charging station
  • Parking on site
Activities
  • Ping-pong
  • Nightclub/DJ
  • Live music/Performance
  • Indoor pool
  • Foot bath
  • Temporary art galleries
  • Evening entertainment
  • Beauty services
  • Sauna
  • Massage
  • Spa lounge/Relaxation area
  • Fitness classes
  • Fitness center
  • Fitness
  • Indoor pool (year-round)
  • Hot tub/Jacuzzi
  • Spa and wellness center
  • Waxing services
  • Solarium
  • Turkish/Steam Bath
  • Body wrap
  • Live sports events (broadcast)
  • Facial treatments
  • Playground
  • Body scrub
  • Hair treatments
  • Game room
  • Golf course (within 2 miles)
  • Spa/Wellness packages
  • Body treatments
  • Personal trainer
  • Kids' club
  • Steam room
  • Pedicure
  • Haircut
  • Hair coloring
  • Spa facilities
  • Locker rooms
  • Manicure
  • Hairstyling
  • Makeup services
Entertainment
  • Baby safety gates
  • Board games/Puzzles
  • Indoor play area
  • Outdoor play equipment for kids
General
  • Heating
  • Soundproof rooms
  • Safe
  • Pet friendly
  • Air conditioning
  • Wifi in all areas
  • Elevator
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Designated smoking area
Guest Services
  • Strollers
  • Ironing service
  • Fax/Photocopying
  • 24-hour front desk
  • Car rental
  • Daily housekeeping
  • Baggage storage
  • ATM on site
  • Shared lounge/TV area
  • Suit press
  • Meeting/Banquet facilities
  • Packed lunches
  • Business center
  • Pet bowls
  • Valet parking
  • Shuttle service
  • Room service
  • Babysitting/Child services
  • Private check-in/out
  • Express check-in/out
  • Concierge
  • Pet basket
  • Shuttle service (additional charge)
  • Lockers
  • Dry cleaning
  • Hair/Beauty salon
  • Currency exchange
  • Laundry
  • Invoice provided
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Garden
  • Outdoor pool (year-round)
  • Terrace
  • Outdoor pool
  • Sun deck
  • Outdoor furniture
Security/Safety
  • Fire extinguishers
  • Security alarm
  • Smoke alarms
  • CCTV outside property
  • Key card access
  • 24-hour security
  • CCTV in common areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Guest accommodation disinfected between stays
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • Physical distancing in dining areas
  • Access to healthcare professionals
  • First aid kits available
  • Face masks for guests available
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Mobile app for room service
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
  • Contactless check-in/out
  • Physical distancing rules followed
Spa
  • Beach chairs/Loungers
  • Shallow end
  • Pool with view
  • Beach umbrellas
  • Plunge pool
  • Rooftop pool
  • Swimming pool
  • Heated pool
  • Pool bar
  • Kids' pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are allowed upon request and charges may apply.

Only guests above the age of 18 have access to the spa, please note that breakfast will be offered as sohour meal during ramadan for guests fasting during their stays, half board (dp) package includes daily accommodations, breakfast, and a daily mad 600 food and beverage voucher per guest (maximum 2 guests), redeemable at the hotel’s restaurant or bar. only guests above the age of 18 have access to the spa. guests staying at the hotel have free access to the lounge except at the weekend, during privatizations and during special events. please note that you must show the credit card used to make the reservation upon check-in. please note that breakfast will be offered as sohour meal during ramadan for guests fasting during their stays. prepayment of the entire stay by credit card debited at the time of booking. the access to the swimming pool for external customers is 1 000 mad per person. please note that the property can only accommodate pets with a maximum weight of 5 kg or less. additional charges may apply.

License number: 44000HT0916

Reviews

Value for money:
7.84
Location:
9.28
Staff:
8.54
Facilities:
8.61
Comfort:
8.95
Cleanliness:
8.89
Charlotte
Sep 17, 2026 07:00:00 AM
Review Score:   6
United Kingdom
Reviewer Type: Couple
Travel Purpose: leisure
Positive: The safety, cleanliness, pools and options for food
Negative: The reception staff are horribly behaved
Summary: Fair - overpriced
See All Reviews

Room Arrangement

Room Info Facilities
Contemporary Deluxe Room with Balcony and Pool View
Room Type: Double
Room Size: 30 m2
1 King bed(s) Bed
Contemporary Deluxe Room with Balcony and Pool View

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Private bathroom, Additional bathroom, Walk-in shower, Shower cap, Toothbrush, Shower, Hairdryer, Bath or shower, Toilet paper, Body soap, Additional toilet, Conditioner, Free toiletries, Towels, Slippers, Shampoo, Bathrobe, Toilet

General

Heating, Smoke alarm, Laptop safe, Carpeted, Pants press, Iron, Trash cans, Interconnected room(s) available, Key card access, Ironing facilities, Fire extinguisher, Air conditioning, Soundproofing, Safety deposit box

Media & Technology

Telephone, TV, Flat-screen TV, CD player, Cable channels, Satellite channels, Radio, iPod dock

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Terrace, Outdoor dining area, Balcony

Living Area

Desk

Bedroom

Cribs, Dressing room, Wardrobe or closet, Alarm clock, Linens

View

City view, Pool view, Garden view, View

Kitchen

Electric kettle, Coffee machine, Dryer

Accessibility

Shower chair, Roll-in shower, Lowered sink, Accessible by elevator, Raised toilet, Entire unit wheelchair accessible, Toilet with grab rails, Upper floors accessible by elevator

Room amenities

Adapter, Hypoallergenic pillow, Non-feather pillow, Clothes rack, Socket near the bed, Feather pillow, Drying rack for clothing

Entertainment & Family Services

Board games/puzzles, Books, DVDs, or music for children

Pool and Spa

Pool towels

Safety features

Air purifiers

Exclusive services

Free gym access

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Contemporary Classic Room with Balcony
Room Type: Double
Room Size: 30 m2
1 King bed(s) Bed
Contemporary Classic Room with Balcony

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Private bathroom, Additional bathroom, Walk-in shower, Shower cap, Toothbrush, Shower, Hairdryer, Bath or shower, Toilet paper, Body soap, Additional toilet, Conditioner, Free toiletries, Towels, Slippers, Shampoo, Bathrobe, Toilet

General

Heating, Smoke alarm, Laptop safe, Carpeted, Pants press, Iron, Trash cans, Interconnected room(s) available, Key card access, Ironing facilities, Fire extinguisher, Air conditioning, Soundproofing, Safety deposit box

Media & Technology

Telephone, TV, Flat-screen TV, CD player, Cable channels, Satellite channels, Radio, iPod dock

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Terrace, Balcony

Living Area

Desk

Bedroom

Cribs, Dressing room, Wardrobe or closet, Alarm clock, Linens

View

City view, Quiet street view, View

Kitchen

Electric kettle, Coffee machine, Dryer

Accessibility

Shower chair, Roll-in shower, Lowered sink, Accessible by elevator, Raised toilet, Entire unit wheelchair accessible, Toilet with grab rails, Upper floors accessible by elevator

Room amenities

Adapter, Hypoallergenic pillow, Non-feather pillow, Clothes rack, Socket near the bed, Feather pillow, Drying rack for clothing

Entertainment & Family Services

Board games/puzzles, Books, DVDs, or music for children

Pool and Spa

Pool towels

Safety features

Air purifiers

Exclusive services

Free gym access

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Agdal Prestige King Suite with Balcony and Mountain or Pool View
Room Type: Suite
Room Size: 74 m2
1 King bed(s) Bed
Agdal Prestige King Suite with Balcony and Mountain or Pool View

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Additional bathroom, Body soap, Toothbrush, Shower, Bath or shower, Additional toilet, Shampoo, Private bathroom, Shower cap, Bath, Free toiletries, Bathrobe, Toilet, Walk-in shower, Hairdryer, Toilet paper, Conditioner, Towels, Slippers

General

Heating, Smoke alarm, Laptop safe, Carpeted, Pants press, Iron, Trash cans, Key card access, Ironing facilities, Fire extinguisher, Air conditioning, Soundproofing, Safety deposit box

Media & Technology

Telephone, TV, Flat-screen TV, CD player, Cable channels, Satellite channels, Radio, iPod dock

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Terrace, Outdoor dining area, Patio, Balcony

Living Area

Desk, Seating area

Bedroom

Cribs, Dressing room, Wardrobe or closet, Alarm clock, Linens

View

City view, View, Mountain view

Kitchen

Electric kettle, Coffee machine, Dining table, Dryer

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Adapter, Hypoallergenic pillow, Non-feather pillow, Clothes rack, Socket near the bed, Feather pillow, Drying rack for clothing, Sofa bed

Entertainment & Family Services

Board games/puzzles, Books, DVDs, or music for children

Pool and Spa

Pool towels

Safety features

Air purifiers

Exclusive services

Free gym access

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Contemporary Junior King Suite with Mountain and Pool View
Room Type: Suite
Room Size: 44 m2
1 Queen bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Additional bathroom, Body soap, Toothbrush, Shower, Bath or shower, Additional toilet, Shampoo, Private bathroom, Shower cap, Bath, Free toiletries, Bathrobe, Toilet, Walk-in shower, Hairdryer, Toilet paper, Conditioner, Towels, Slippers

General

Heating, Smoke alarm, Laptop safe, Carpeted, Pants press, Iron, Trash cans, Key card access, Ironing facilities, Fire extinguisher, Air conditioning, Soundproofing, Safety deposit box

Media & Technology

Telephone, TV, Flat-screen TV, CD player, Cable channels, Satellite channels, Radio, iPod dock

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Terrace, Balcony

Living Area

Desk, Seating area

Bedroom

Cribs, Dressing room, Wardrobe or closet, Alarm clock, Linens

View

City view, Mountain view, View, Pool view, Garden view

Kitchen

Electric kettle, Coffee machine, Dining table, Dryer

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Adapter, Hypoallergenic pillow, Non-feather pillow, Clothes rack, Socket near the bed, Feather pillow, Drying rack for clothing, Sofa bed

Entertainment & Family Services

Board games/puzzles, Books, DVDs, or music for children

Pool and Spa

Pool towels

Safety features

Air purifiers

Exclusive services

Free gym access

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Contemporary Junior King Suite with Balcony
Room Type: Suite
Room Size: 44 m2
1 King bed(s) Bed
Contemporary Junior King Suite with Balcony

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Private bathroom, Additional bathroom, Walk-in shower, Shower cap, Toothbrush, Shower, Hairdryer, Bath or shower, Toilet paper, Body soap, Additional toilet, Conditioner, Free toiletries, Towels, Slippers, Shampoo, Bathrobe, Toilet

General

Heating, Smoke alarm, Laptop safe, Carpeted, Pants press, Iron, Trash cans, Key card access, Ironing facilities, Fire extinguisher, Air conditioning, Soundproofing, Safety deposit box

Media & Technology

Telephone, TV, Flat-screen TV, CD player, Cable channels, Satellite channels, Radio, iPod dock

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Terrace, Balcony

Living Area

Desk, Seating area

Bedroom

Cribs, Dressing room, Wardrobe or closet, Alarm clock, Linens

View

Inner courtyard view, City view, View

Kitchen

Electric kettle, Coffee machine, Dining table, Dryer

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Adapter, Hypoallergenic pillow, Non-feather pillow, Clothes rack, Socket near the bed, Feather pillow, Drying rack for clothing, Sofa bed

Entertainment & Family Services

Board games/puzzles, Books, DVDs, or music for children

Pool and Spa

Pool towels

Safety features

Air purifiers

Exclusive services

Free gym access

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Superior King or Twin Room with City View and Balcony
Room Type: Double
Room Size: 30 m2
1 King bed(s) Bed
Superior King or Twin Room with City View and Balcony

Food & Drink

Minibar

Bathroom

Shower, Hairdryer, Bath or shower, Toilet paper, Body soap, Free toiletries, Towels, Shampoo, Bathrobe, Toilet

Media & Technology

Satellite channels, Telephone, TV, Flat-screen TV

General

Air conditioning, Heating, Trash cans

Outdoors

Balcony

Services

Wake-up service

Bedroom

Alarm clock, Cribs

Kitchen

Electric kettle, Coffee machine

View

City view

Accessibility

Upper floors accessible by elevator

Room amenities

Clothes rack

Exclusive services

Free gym access
Imperial Suite with Balcony and Mountain or Pool View
Room Type: Suite
Room Size: 97 m2
1 King bed(s) Bed
2 Twin bed(s) Bed
Imperial Suite with Balcony and Mountain or Pool View

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Shower, Hairdryer, Bath, Toilet paper, Body soap, Free toiletries, Towels, Shampoo, Bathrobe, Toilet

Media & Technology

Telephone, TV, Flat-screen TV

General

Air conditioning, Heating, Trash cans

Outdoors

Terrace, Balcony

Services

Wake-up service

Bedroom

Alarm clock, Cribs

Kitchen

Electric kettle, Coffee machine

View

Pool view, Mountain view

Room amenities

Clothes rack

Exclusive services

Free gym access
Prestige King Suite with Balcony and Mountain or Pool View
Room Type: Suite
Room Size: 84 m2
1 King bed(s) Bed
Prestige King Suite with Balcony and Mountain or Pool View

Food & Drink

Minibar

Bathroom

Shower, Hairdryer, Bath, Bath or shower, Toilet paper, Body soap, Free toiletries, Towels, Shampoo, Bathrobe, Toilet

Media & Technology

Satellite channels, Telephone, TV, Flat-screen TV

General

Air conditioning, Heating, Trash cans

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Terrace, Balcony

Bedroom

Alarm clock, Cribs

Kitchen

Electric kettle, Coffee machine

View

Pool view, Mountain view

Accessibility

Upper floors accessible by elevator

Room amenities

Clothes rack, Socket near the bed

Exclusive services

Free gym access
Junior Suite with Balcony and Mountain and Pool View
Room Type: Suite
Room Size: 54 m2
1 King bed(s) Bed
Junior Suite with Balcony and Mountain and Pool View

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Shower, Hairdryer, Bath, Bath or shower, Toilet paper, Body soap, Free toiletries, Towels, Shampoo, Bathrobe, Toilet

Media & Technology

Telephone, TV, Flat-screen TV

General

Air conditioning, Heating, Trash cans

Services

Wake-up service/Alarm clock

Outdoors

Balcony

Bedroom

Alarm clock, Cribs

Kitchen

Electric kettle, Coffee machine

View

Pool view, Mountain view

Accessibility

Upper floors accessible by elevator

Room amenities

Clothes rack

Exclusive services

Free gym access
Junior King Suite with View
Room Type: Suite
Room Size: 56 m2
1 King bed(s) Bed
Junior King Suite with View

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Shower, Hairdryer, Bath, Bath or shower, Toilet paper, Body soap, Free toiletries, Towels, Shampoo, Bathrobe, Toilet

Media & Technology

Satellite channels, Telephone, TV, Flat-screen TV

General

Air conditioning, Heating, Trash cans

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

View

View

Bedroom

Alarm clock, Cribs

Kitchen

Electric kettle, Coffee machine

Room amenities

Clothes rack

Exclusive services

Free gym access
Deluxe Room with Balcony and Pool View
Room Type: Double
Room Size: 30 m2
1 King bed(s) Bed
Deluxe Room with Balcony and Pool View

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Shower, Hairdryer, Toilet paper, Body soap, Towels, Shampoo, Bathrobe, Toilet

Media & Technology

Telephone, TV, Flat-screen TV

General

Air conditioning, Heating, Trash cans

Services

Wake-up service, Wake-up service/Alarm clock

Bedroom

Alarm clock, Cribs

Kitchen

Electric kettle

View

Pool view

Outdoors

Terrace

Room amenities

Clothes rack

Exclusive services

Free gym access

FAQ's

Is this property pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Hivernage hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this Hivernage hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Hivernage hotel starts from $337 per night with includes Designated Smoking Area, Business Services, Laundry, Guest Services, Transportation/Shuttle, Parking, Wheelchair Accessible, Private Pool, Security/Safety, Wellness Facilities, Toiletries, Pet Friendly, Ocean View, Oceanfront, Breakfast, Hot Tub, TV, Balcony/Terrace, Bedding/Linens, Spa, Heating, EV Charge Station, Sports/Activities, Entertainment, Child Friendly, Pool, Internet, View, Restaurant, Air Conditioner, Accessibility, Bar with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hivernage hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Hivernage hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.